{"id":14627,"date":"2021-05-07T14:22:53","date_gmt":"2021-05-07T12:22:53","guid":{"rendered":"https:\/\/www.codemotion.com\/magazine\/?p=14627"},"modified":"2022-01-05T20:03:05","modified_gmt":"2022-01-05T19:03:05","slug":"security-measures-choosing-cloud-vendor","status":"publish","type":"post","link":"https:\/\/www.codemotion.com\/magazine\/devops\/cloud\/security-measures-choosing-cloud-vendor\/","title":{"rendered":"10 Security Measures to Look Out for When Choosing a Cloud Vendor Contractor"},"content":{"rendered":"\n<p><strong>Cloud vendor contractors <\/strong>offer you the chance to buy computing infrastructure. In other words, they help you keep data in the cloud instead of on your computer\u2019s hard drive, which means you\u2019re able to access anything stored this way through the internet.  <\/p>\n\n\n\n<p>As a <strong>CTO<\/strong>, you know that while this comes with many advantages, there are also risks associated with cloud storage.<\/p>\n\n\n\n<p>That\u2019s why it\u2019s important to pay close attention to the <strong>security measures<\/strong> that any potential cloud vendor contractor employs <em>before <\/em>making your final choice about which one you want to opt for. The idea is to make sure all your bases are covered.<\/p>\n\n\n\n<p>When it comes to businesses, there are more of these to cover than a single individual would need to consider. For example, almost no solo consumer would have to think about <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.esecurityplanet.com\/products\/best-enterprise-network-security-solutions\/\" target=\"_blank\" rel=\"noreferrer noopener\" class=\"ek-link\">enterprise network security<\/a>, but this is a paramount concern for any business that has its own network.<\/p>\n\n\n\n<p>To put it simply, small businesses have to consider the specific kinds of threats they\u2019re at risk from when choosing a cloud vendor contractor. For that reason, it\u2019s parte of your <a class=\"wpil_keyword_link\" href=\"https:\/\/www.codemotion.com\/magazine\/dev-hub\/cto\/how-to-become-cto\/\" target=\"_blank\" rel=\"noopener\" title=\"CTO\" data-wpil-keyword-link=\"linked\">CTO<\/a> job to know what sort of security measures any good contractor employs to protect your business\u2019 cloud data.&nbsp;<\/p>\n\n\n\n<p>Below are the 10 most important factors to consider in terms of cloud vendor security measures.<\/p>\n\n\n\t\t\t\t<div class=\"wp-block-uagb-table-of-contents uagb-toc__align-left uagb-toc__columns-1  uagb-block-efbcb5ac      \"\n\t\t\t\t\tdata-scroll= \"1\"\n\t\t\t\t\tdata-offset= \"30\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t<div class=\"uagb-toc__wrap\">\n\t\t\t\t\t\t<div class=\"uagb-toc__title\">\n\t\t\t\t\t\t\tTable Of Contents\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"uagb-toc__list-wrap \">\n\t\t\t\t\t\t<ol class=\"uagb-toc__list\"><li class=\"uagb-toc__list\"><a href=\"#1-data-access-policies\" class=\"uagb-toc-link__trigger\">1. Data access policies<\/a><li class=\"uagb-toc__list\"><a href=\"#2-clear-communication\" class=\"uagb-toc-link__trigger\">2. Clear communication<\/a><li class=\"uagb-toc__list\"><a href=\"#3-progress-transparency\" class=\"uagb-toc-link__trigger\">3. Progress transparency<\/a><li class=\"uagb-toc__list\"><a href=\"#4-data-encryption\" class=\"uagb-toc-link__trigger\">4. Data encryption<\/a><li class=\"uagb-toc__list\"><a href=\"#5-strong-data-breach-policies\" class=\"uagb-toc-link__trigger\">5. Strong data breach policies<\/a><li class=\"uagb-toc__list\"><a href=\"#6-providing-excellent-customer-service\" class=\"uagb-toc-link__trigger\">6. Providing excellent customer service<\/a><li class=\"uagb-toc__list\"><a href=\"#7-cross-platform-protection-and-access\" class=\"uagb-toc-link__trigger\">7. Cross-platform protection and access<\/a><li class=\"uagb-toc__list\"><a href=\"#8-adaptability-to-remote-workplaces\" class=\"uagb-toc-link__trigger\">8. Adaptability to remote workplaces<\/a><li class=\"uagb-toc__list\"><a href=\"#9-top-of-the-line-programming\" class=\"uagb-toc-link__trigger\">9. Top-of-the-line programming<\/a><li class=\"uagb-toc__list\"><a href=\"#10-compatibility-with-sd-wan\" class=\"uagb-toc-link__trigger\">10. Compatibility with SD-WAN<\/a><li class=\"uagb-toc__list\"><a href=\"#closing-thoughts\" class=\"uagb-toc-link__trigger\">Closing thoughts<\/a><\/ol>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\n\n<h2 class=\"wp-block-heading\" id=\"h-1-data-access-policies\">1. Data access policies<\/h2>\n\n\n\n<p>These constitute perhaps the most important security measure to consider. All major <a href=\"https:\/\/www.datamation.com\/cloud\/top-16-cloud-computing-companies-2020\/\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener\" class=\"ek-link\">cloud computing companies<\/a> will have policies that deal with who can access cloud data, how, and when. You\u2019ve got to make sure those policies match up with your company\u2019s needs.<\/p>\n\n\n\n<p>For example, if your company deals in creating <a href=\"https:\/\/www.codemotion.com\/learning\/lp\/from-web-pages-to-web-apps-with-service-workers-3\" class=\"ek-link\">web apps<\/a>, you\u2019ll need to make sure the cloud vendor contractor you\u2019re planning to work with has a data access policy that suits your app coders.&nbsp;<\/p>\n\n\n\n<p>They\u2019ll need to be able to continuously upload chunks of code to the cloud for collaborative work, and they need to know that code can only be accessed by their team and other authorized company employees. It\u2019s the cloud vendor\u2019s responsibility to ensure these needs are met.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/A7jtcE8M_iz7gR6wq2LWG_PndiXTZPpozwm0643LY6qswor5z5QZYRijSeGQ6RxtkMsV2qPNdIiraRC35qt1nEG9eu66Ffbn-4FbZ8UbTwx4H5CxwiCFxH8Y-Z5pIAE7591YdXnW\" alt=\"\"\/><\/figure>\n\n\n\n<p>When you\u2019re considering which cloud vendors would suit your business, it\u2019s important to consider their policies for whether they can access your data too. You don\u2019t want cloud vendors to look at your confidential information, especially if it pertains to clients.<\/p>\n\n\n\n<p>In a nutshell, the cloud vendors\u2019 data access policies should allow access to the groups and individuals <em>you <\/em>grant access to, exclusive to everyone else. Ideally, this should be possible for those designated individuals without needing to get in contact with an administrator every time, as this can slow down a business\u2019s internal processes and clog up employees\u2019 schedules.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-2-clear-communication\">2. Clear communication<\/h2>\n\n\n\n<p>This is another crucial security measure; after all, if a cloud vendor isn\u2019t transparent in their communications with you, there\u2019s no solid guarantee they\u2019ll deliver on their promises.<\/p>\n\n\n\n<p>Cloud vendor contractors should tell you in no uncertain terms exactly what they\u2019re planning to do, as well as whether those plans are liable to change. How they handle your cloud data should be made clear at every stage. If you have questions, they should be able to provide answers, whether in the form of an extensive FAQ or an excellent customer service team.<\/p>\n\n\n\n<p>If you\u2019re wondering: <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/communication-plan-template\/\" target=\"_blank\" rel=\"noreferrer noopener\" class=\"ek-link\">what is a communication plan<\/a>, it\u2019s simple. The term refers to a business approach structured around providing stakeholders with the information needed to understand a business\u2019 position. A good cloud vendor should be keen to set up a communication plan with you, so your business is kept up to date on their progress.<\/p>\n\n\n\n<p>Communication plans should involve demonstrating how the company ensures that it continues to comply with current data safety regulations. You\u2019ll want to opt for a company that updates its policies as quickly as possible when new data regulations are made legal. Additionally, you will want to make sure your chosen cloud vendor contractor is transparent about implementing these updates and changes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-3-progress-transparency\">3. Progress transparency<\/h2>\n\n\n\n<p>This security measure builds on the previous one. In addition to being clear in their communications with you, a cloud vendor should ensure they\u2019re transparent about their progress. You should be able to access information regarding any changes they make easily. A company that doesn\u2019t make its progress entirely transparent could be hiding other things and, as such, is less trustworthy.<\/p>\n\n\n\n<p>They should let you see exactly how they\u2019re improving their strategies and fine-tuning their approach. This includes being open and honest when things are not progressing as expected.&nbsp;<\/p>\n\n\n\n<p>If your cloud vendor can\u2019t openly tell you how effective their <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/technologyadvice.com\/blog\/human-resources\/performance-management-tactics-tools\/\" target=\"_blank\" rel=\"noreferrer noopener\" class=\"ek-link\">performance management<\/a> is, you can\u2019t be expected to build a relationship of trust with them. Trusting the company that will be handling your private data is crucial; if you don\u2019t feel your data is safe while under their protection, look elsewhere.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-4-data-encryption\">4. Data encryption<\/h2>\n\n\n\n<p>If your business uses <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/conference-calling-phones\/\" target=\"_blank\" rel=\"noreferrer noopener\" class=\"ek-link\">conference calling phones<\/a>, your cloud storage solution partner company should encrypt technology to protect data from calls. After all, it can be helpful to have access to these recordings, just as it can be disastrous for hackers to tap into them and learn sensitive information.<\/p>\n\n\n\n<p>That\u2019s what makes good data encryption a crucial security measure to watch for when you\u2019re choosing a cloud vendor contractor. A reliable data encryption strategy should ensure that, even if the worst happens and hackers can access your cloud storage, the data within is still inaccessible to them thanks to the encryption.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-5-strong-data-breach-policies\">5. Strong data breach policies<\/h2>\n\n\n\n<p>Continuing from the previous point, a good cloud vendor contractor should have measures in place for the worst-case scenario (in which a data breach occurs).<\/p>\n\n\n\n<p>Your cloud vendor should inform you immediately if something like a breach or loss of data happens. Their transparent policies should absolutely extend to this subject. If they aren\u2019t clear about the established <a href=\"https:\/\/www.codemotion.com\/learning\/lp\/microservices-architectures-2\" class=\"ek-link\">microservices architectures<\/a> they have in place to handle this sort of crisis, they are creating the potential for your company to be left hanging in the event of an emergency. This should never be the case.<\/p>\n\n\n\n<p>A trustworthy cloud vendor makes no secret of their data breach policies. They also ensure that these policies are both conducive to rapid response and helpful in the immediate aftermath of personal data loss.&nbsp;<\/p>\n\n\n\n<p>This relates to our earlier point about transparency. If a cloud vendor contractor doesn\u2019t transparently disclose their methods for handling data breaches, you will not know whether you can trust them to manage such a situation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-6-providing-excellent-customer-service\">6. Providing excellent customer service<\/h2>\n\n\n\n<p>This might not be the first thing to come to mind when you consider how a cloud vendor contractor can provide you with the safest way to store your data; nonetheless, it\u2019s a critically important factor to consider.<\/p>\n\n\n\n<p>The key thing to bear in mind here is that a business can\u2019t be truly transparent if its customers can\u2019t easily ask questions. If you <a href=\"https:\/\/www.codemotion.com\/learning\/lp\/step-into-graphql-the-new-way-of-querying-data-to-servers-4\" class=\"ek-link\">query data<\/a> to their servers, they should provide a quick and satisfying response.<\/p>\n\n\n\n<p>Make sure you remember you are the cloud vendor contractor\u2019s customer. Knowing the contractor provides an excellent service to its customers means knowing they\u2019ll provide <em>you <\/em>with that service.&nbsp;<\/p>\n\n\n\n<p>This once again helps with building a relationship based on trust with your cloud vendor contractor. When they provide you with great customer service, you can feel confident in your choice, knowing the company will be there for you if any trouble arises.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-7-cross-platform-protection-and-access\">7. Cross-platform protection and access<\/h2>\n\n\n\n<p>One of the benefits of using cloud-based storage is that the data kept in the cloud is accessible from anywhere so long as you have an internet connection. This is why cross-platform considerations are important.<\/p>\n\n\n\n<p>Your chosen cloud vendor should protect your data no matter which device you access it from. Your cloud vendor contractor should also facilitate your use of <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/the-best-voip-phones-for-your-business\/\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener\" class=\"ek-link\">the best VoIP phones for your business<\/a> since, with appropriate cloud protection, these can be a great asset to your company.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/9xOniE55cm3dPLJrQxD9S-HK6p4kP6YDl0Vu45VgYu2hSXcB-SaNzU20veW1Pp5kxAFeLkNCvmgRyikNLQksc58Gwf4k4muZHwBAp-G0MkcKln_JGPc9a9qvzvgwWwQDjosfLvs0\" alt=\"\"\/><\/figure>\n\n\n\n<p>Continuing in this vein, your cloud vendor contractor should clarify that they cover as many <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/communication-channels\/\">types of communication channels<\/a> as your business regularly uses. If the cloud vendor\u2019s coverage doesn\u2019t extend to all the channels your employees use, then the best choice would be to find a different cloud vendor that does cater to your needs.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-8-adaptability-to-remote-workplaces\">8. Adaptability to remote workplaces<\/h2>\n\n\n\n<p>With the COVID-19 crisis still ongoing, it will be some time before most of the workforce returns to business as usual. Indeed, not every employer even has plans for their employees to stop working from home, so software and accessories need to be optimized for home-office use.<\/p>\n\n\n\n<p>Great cloud vendor contractors will ensure their products enable <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.onehub.com\/blog\/2020\/09\/30\/how-the-cloud-ensures-business-continuity\/\" target=\"_blank\" rel=\"noreferrer noopener\" class=\"ek-link\">business continuity<\/a>. All security features and measures should combine so that any employee working from home can access the data they need to within the cloud. At the same time, the cloud software should ensure any data they upload is kept secure.<\/p>\n\n\n\n<p>Put simply, the goal is to allow a seamless transition between working from home and being in the office. This means the cloud vendor contractor should make it clear to you that their safety measures rely on more than a local firewall and can be applied to private computers in addition to company-owned ones.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-9-top-of-the-line-programming\">9. Top-of-the-line programming<\/h2>\n\n\n\n<p>The cloud vendor contractor should be able to demonstrate that their software runs on the newest, most up-to-date programming if you want to trust that it will keep you protected from new viruses and hacking strategies.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/RmPcO4QXuYSShBsZ1alAGyF28i9J1O8xIJy7QFAy7vvgUJe95YVP3YVle3vDG3FdB0knfnffR9pXIvLho8MjEIjgJsH5sKYonn8arzmlPUTUKuqWzICgfzXh-X__suKVB-PDG3-R\" alt=\"\"\/><\/figure>\n\n\n\n<p>The programming should be <a href=\"https:\/\/www.codemotion.com\/learning\/lp\/functional-programming-1\" class=\"ek-link\">functional<\/a> and then some. If its building blocks aren\u2019t as strong or as up-to-date as they could be, you\u2019ll essentially be subscribing to software that doesn\u2019t protect your data as effectively as it should.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-10-compatibility-with-sd-wan\">10. Compatibility with SD-WAN<\/h2>\n\n\n\n<p>SD-WAN (software-defined wide-area network) technology is becoming ever more popular. It\u2019s more efficient than its router-centric network counterpart, as well as boasting better overall performance on the applications it supports.<\/p>\n\n\n\n<p>That\u2019s why your cloud vendor contractor should be able to assure you that their software gels well with these useful <a href=\"https:\/\/blog.silver-peak.com\/8-sd-wan-features-you-should-not-be-ignoring\" class=\"ek-link\">SD-WA<\/a><a aria-label=\"N features. Whether your business currently works with SD-WAN tech or not, you\u2019ll want to ensur (opens in a new tab)\" href=\"https:\/\/blog.silver-peak.com\/8-sd-wan-features-you-should-not-be-ignoring\" target=\"_blank\" rel=\"noreferrer noopener\" class=\"ek-link\">N features. Whether your business currently works with SD-WAN tech or not, you\u2019ll want to ensur<\/a>e you can either continue to use this or else can swap over to it at a later date.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-closing-thoughts\">Closing thoughts<\/h2>\n\n\n\n<p>These 10 security measures are the most important ones to keep in mind when selecting a new cloud vendor contractor, as they will help ensure your data is safe and accessible (to those you wish it to be accessible to).<\/p>\n\n\n\n<p>In broad terms, there are two things you should make certain of. The first is that the company is an ideal fit for your business. At the end of the day, a given contractor could be perfect for every business bar. On the other hand, one that meets your needs might be unpopular with other companies for various reasons. The important thing to look for isn\u2019t status or reputation, but whether a given service is perfect for <em>you<\/em> and <em>your <\/em>company.<\/p>\n\n\n\n<p>The second factor is flexibility. Your data is always going to be updating, growing, and changing, just like your business. If your cloud vendor can\u2019t guarantee security for new technologies, then your business <em>must <\/em>grow according to your cloud vendor, not its potential. This can be limiting at best and actively detrimental at worst. That\u2019s why it\u2019s vital to opt for a contractor that can promise flexibility in addition to the other features you need.<\/p>\n\n\n\n<p>On top of this, you\u2019ve got to focus doubly on transparency. A company that doesn\u2019t want to share its reports with you is not one you should be entrusted with protecting sensitive information. Transparency is a requirement, not a preference.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cloud vendor contractors offer you the chance to buy computing infrastructure. In other words, they help you keep data in the cloud instead of on your computer\u2019s hard drive, which means you\u2019re able to access anything stored this way through the internet. As a CTO, you know that while this comes with many advantages, there&#8230; <a class=\"more-link\" href=\"https:\/\/www.codemotion.com\/magazine\/devops\/cloud\/security-measures-choosing-cloud-vendor\/\">Read more<\/a><\/p>\n","protected":false},"author":116,"featured_media":14631,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":8,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","_uag_custom_page_level_css":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[5244],"tags":[],"collections":[],"class_list":{"0":"post-14627","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-cloud","8":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - 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