{"id":17540,"date":"2022-04-15T09:13:00","date_gmt":"2022-04-15T07:13:00","guid":{"rendered":"https:\/\/www.codemotion.com\/magazine\/?p=17540"},"modified":"2022-04-15T09:30:24","modified_gmt":"2022-04-15T07:30:24","slug":"hyperautomation-from-myth-to-driver-of-the-digital-era","status":"publish","type":"post","link":"https:\/\/www.codemotion.com\/magazine\/ai-ml\/hyperautomation-from-myth-to-driver-of-the-digital-era\/","title":{"rendered":"Hyperautomation: From Myth to Driver of the Digital Era"},"content":{"rendered":"\t\t\t\t<div class=\"wp-block-uagb-table-of-contents uagb-toc__align-left uagb-toc__columns-1  uagb-block-309ae5a7      \"\n\t\t\t\t\tdata-scroll= \"1\"\n\t\t\t\t\tdata-offset= \"30\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t<div class=\"uagb-toc__wrap\">\n\t\t\t\t\t\t<div class=\"uagb-toc__title\">\n\t\t\t\t\t\t\tTable Of Contents\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"uagb-toc__list-wrap \">\n\t\t\t\t\t\t<ol class=\"uagb-toc__list\"><li class=\"uagb-toc__list\"><a href=\"#hyperautomation-and-project-management\" class=\"uagb-toc-link__trigger\">Hyperautomation and Project Management<\/a><ul class=\"uagb-toc__list\"><li class=\"uagb-toc__list\"><a href=\"#time-saving\" class=\"uagb-toc-link__trigger\">Time-saving<\/a><li class=\"uagb-toc__list\"><li class=\"uagb-toc__list\"><a href=\"#less-coding\" class=\"uagb-toc-link__trigger\">Less coding<\/a><li class=\"uagb-toc__list\"><li class=\"uagb-toc__list\"><a href=\"#simplification-of-processes\" class=\"uagb-toc-link__trigger\">Simplification of processes<\/a><li class=\"uagb-toc__list\"><li class=\"uagb-toc__list\"><a href=\"#security-and-safety\" class=\"uagb-toc-link__trigger\">Security and safety<\/a><\/li><\/ul><\/li><li class=\"uagb-toc__list\"><a href=\"#applications-of-hyperautomation\" class=\"uagb-toc-link__trigger\">Applications of Hyperautomation<\/a><li class=\"uagb-toc__list\"><a href=\"#hyperautomation-trends-to-follow-in-2022\" class=\"uagb-toc-link__trigger\">Hyperautomation trends to follow in 2022<\/a><li class=\"uagb-toc__list\"><a href=\"#conclusions-should-i-embrace-hyperautomation\" class=\"uagb-toc-link__trigger\">Conclusions: Should I Embrace Hyperautomation?<\/a><\/ul><\/ol>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\n\n<h2 class=\"wp-block-heading\" id=\"h-hyperautomation-and-project-management\"><strong>Hyperautomation and Project Management<\/strong><\/h2>\n\n\n\n<p>Perhaps the first use of the term \u201cautomation\u201d is found in the fifth book of Homer\u2019s <em>Iliad<\/em>, when the goddess Athena enters the Hall of the Gods, its doors are <strong>referred to as <em>automatai<\/em><\/strong> for their ability to open and close automatically. In this context, the unassisted movement is not surprising, given the Gods\u2019 supernatural powers, but it is interesting that this \u201cmagical\u201d effect is credited to the skill of the divine blacksmith and craftsman, Hephaestus. Highly skilled in <em>techne<\/em> &#8211; the art of doing things &#8211; Hephaestus was the first <em>maker<\/em>.<\/p>\n\n\n\n<p>Nowadays, doors open automatically as a matter of course, and other <strong>automatic processes serve us in everyday life<\/strong>; unlike the Greek gods, we still have to do some work, but luckily, a new kind of automation is available to help us. This is especially true in team activities, where the complexity caused by interactions and integrations is mitigated by the wise use of automatic tools.<\/p>\n\n\n\n<p>Thorough and systematic use of automation technologies to simplify the processes of an organization is sometimes referred to as <em><strong>hyperautomation<\/strong><\/em>. Tools &#8211; mainly AI-based &#8211; already exist for this, but they must be correctly used and monitored to be effective. Here are some of the benefits on offer:&nbsp;<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-1230a061 gb-headline-text\"><strong>Time-saving<\/strong><\/h3>\n\n\n\n<p>The benefits of introducing a complete automation pipeline in a process are measurable &#8211; appropriate <strong>Key Performance Indicators (KPIs)<\/strong> can be assessed by managers and executives. Project managers in particular should rely on these KPIs to drive their decision-making during a project\u2019s lifecycle. The aim here is primarily to measure time in order to save time, but improved quality in the various processes involved can also be achieved, correlating to <em>simplification<\/em>.<br><\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-8296213f gb-headline-text\"><strong>Less coding<\/strong><\/h3>\n\n\n\n<p>An analogy familiar to developers is the DevOps pipeline: once, activities such as testing, deploying, QA and user tests were part of an assembly line, in which different people with different skills and different tools had a range of goals. <strong>Now, everything is code, processes are piped and unnecessary, time-consuming steps are simply avoided.<\/strong> Simplification is achieved by integrating processes, which are no longer sequential, and by unifying technological patterns; more or less everything is contained in code and text files.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"629\" src=\"https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/04\/Foto-Code-2-1024x629.jpg\" alt=\"Hyperautomation, less coding, artificial intelligence, Robotic Process Automation\" class=\"wp-image-17546\" srcset=\"https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/04\/Foto-Code-2-1024x629.jpg 1024w, https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/04\/Foto-Code-2-300x184.jpg 300w, https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/04\/Foto-Code-2-768x472.jpg 768w, https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/04\/Foto-Code-2-1536x943.jpg 1536w, https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/04\/Foto-Code-2-2048x1258.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>Hyperautomation can also be used to avoid unnecessary procedural coding.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"gb-headline gb-headline-8df3d985 gb-headline-text\"><strong>Simplification of processes<\/strong><\/h3>\n\n\n\n<p>Developers are used to software tools that simplify and integrate their activities: the same functionality is now available for every kind of process. <strong>Hyperautomation could even reduce the amount of coding an organization requires<\/strong> &#8211; that doesn\u2019t eliminate the need for developers but frees them to concentrate more on application logic and interaction and less on queries and procedural coding.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-52869e76 gb-headline-text\"><strong>Security and safety<\/strong><\/h3>\n\n\n\n<p>Last but not least, in many contexts, hyperautomation helps to improve security and safety in the workplace. Tied, in essence, to <strong>Robotic Process Automation<\/strong> (RPA &#8211; despite the name, these are process-driven software activities) and Artificial Intelligence (primarily Machine Learning), hyperautomation can improve safety and security from both the physical and the logical point of view. For example, <strong>hyperautomation<\/strong> can help to integrate the various tools that form an organisation\u2019s cybersecurity ecosystem; most security solutions aim at diverse goals and are only sparsely integrated. Hyperautomation can provide a level of integration that makes cybersecurity more effective, as long as appropriate policies processes are designed in advance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Applications of Hyperautomation<\/strong><\/h2>\n\n\n\n<p>The benefits of hyperautomation are felt in a number of fields of application. In practice, <strong>every business experiences<\/strong> improvement as automation is introduced into its processes &#8211; especially, but not exclusively, in internal processes. External processes, such as interfaces with customers, suppliers, and so on, also benefit. Of course, some businesses are more obvious beneficiaries of hyperautomation than others: healthcare, industry, banking, or insurance, for example.<\/p>\n\n\n\n<p>Regardless of the scope of automation, to better understand the technologies that enable such processes (which will also be discussed in more detail), let\u2019s take a closer look at some examples of automation:<\/p>\n\n\n\n<p>First and foremost, there are the tools that <strong>automate backend processes<\/strong>; these now reach beyond assembly lines that utilise robotics managed and monitored by human operators, to processes of documentation or the internal workflow practices of a company that offers a varied range of services. When we speak of \u201crobotics\u201d in hyperautomation we mean <strong>software tools<\/strong> that provide easy-to-write integration scripts, enterprise application integration, and orchestration for configuration, monitoring, and security.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/03\/portada-RETI-1024x576.jpg\" alt=\"innovative AI projects, artificial intelligence .net cybersecurity\" class=\"wp-image-17266\" srcset=\"https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/03\/portada-RETI-1024x576.jpg 1024w, https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/03\/portada-RETI-300x169.jpg 300w, https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/03\/portada-RETI-768x432.jpg 768w, https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/03\/portada-RETI-1536x864.jpg 1536w, https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/03\/portada-RETI-896x504.jpg 896w, https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/03\/portada-RETI-400x225.jpg 400w, https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/03\/portada-RETI.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>Hyperautomation uses software tools to automate backend processes, among other applications. <\/figcaption><\/figure>\n\n\n\n<p>For example, a company might need to receive emails from suppliers about the delivery of certain goods or products, in order to record and track the delivery. The process can be completely automated as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>A <strong>Robotic Process Automation<\/strong> (RPA) bot (see below for more on this) checks the email accounts for emails relating to that particular delivery and extracts the relevant information; a <strong>Natural Language Processing<\/strong> (NLP) tool may be used to help the RPA to extract information from textual data.<\/li><li>This information feeds an<strong> AI system<\/strong>, which validates the content in relation to a certain pattern, for example. The system checks that the necessary data matches specific criteria.<\/li><li>If an anomaly is detected by the AI, the email can be handled by a human expert.<\/li><li>Another RPA bot takes care of communicating the outcome to the supplier.<\/li><\/ul>\n\n\n\n<p>This is a simple example, but improving processes like this one can provide tremendous benefits to a company.<\/p>\n\n\n\n<p>Software processes may also be improved, for example by using hyperautomation to couple two key ingredients: <strong>integration and testing<\/strong>.<\/p>\n\n\n\n<p>An integrated test platform usually needs several products in a single workflow, e.g., the <strong>Integrated Development Environment<\/strong> (IDE) system, a deployment platform, an API manager, a Test management tool, and other <strong>Application Lifecycle Management<\/strong> tools. Integration allows these tools to talk to each other, while pipelines and automation tools can address the problem of connecting the output of one tool to the input of another tool.&nbsp;<\/p>\n\n\n\n<p>However, <strong>human intervention and decision making are still required<\/strong>: hyperautomation reduces, but does not completely avoid, the need for human intervention. Repetition and bureaucracy, which are always present in business processes, even software-facilitated ones, can be absorbed by hyperautomation, leaving people in charge of the most creative and delicate tasks.<\/p>\n\n\n\n<p>In other words, you cannot completely remove people from a testing process, but they can be freed to focus on real quality issues.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Hyperautomation trends to follow in 2022<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>Companies are on the move: <strong>hyperautomation is no longer an optional extra, but an integral part of improving businesses<\/strong>. <\/p><\/blockquote><\/figure>\n\n\n\n<p>Here are some of the most current hot concepts:<\/p>\n\n\n\n<p>First up is Robotic Process Automation or RPA, not to be confused with Artificial Intelligence. While AI is about predicting and classifying in a data-driven way, <strong>RPA focuses on workflows in a process-driven way.<\/strong> RPAs will not make decisions by themselves, as an AI could, but will follow a process that has been designed and implemented in advance.<\/p>\n\n\n\n<p>The task of the RPA is not to discover new things but to ensure things go as expected, in the most efficient way possible. Of course, RPA and AI can &#8211; and indeed should &#8211; be combined to manage the complex workflow that the RPA accomplishes via AI tools, but also to automate pipelines used by AI tools which otherwise would require human intervention.<\/p>\n\n\n\n<p>Nevertheless<strong>, AI and &#8211; even more so &#8211; <a href=\"https:\/\/www.codemotion.com\/magazine\/ai-ml\/making-the-leap-into-ai-machine-learning\/\" target=\"_blank\" aria-label=\"Machine Learning (opens in a new tab)\" rel=\"noreferrer noopener\" class=\"ek-link\">Machine Learning<\/a> are basic tools in setting up a hyperautomation solution<\/strong>, not only in cooperation with RPA but also in their own right, since they reduce the need for human intervention in most tasks.\u00a0 For examples of this, think of chatbots, decision-making tools, recommendation systems, and so on.<\/p>\n\n\n\n<p>A key feature of RPA is the <strong>low-code capability it enables<\/strong>. This does not mean that developers are no longer needed, but that most scripting tasks can be automated. After all, <strong>developers are used to automatic code production in their IDEs<\/strong>, and interaction with services and API often relies on low-code features.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/02\/Portada-Insurtech-1024x576.png\" alt=\"Hyperautomation, less coding, artificial intelligence, Robotic Process Automation\" class=\"wp-image-17031\" srcset=\"https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/02\/Portada-Insurtech-1024x576.png 1024w, https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/02\/Portada-Insurtech-300x169.png 300w, https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/02\/Portada-Insurtech-768x432.png 768w, https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/02\/Portada-Insurtech-896x504.png 896w, https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/02\/Portada-Insurtech-400x225.png 400w, https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/02\/Portada-Insurtech.png 1279w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>Designing automation processes in advance is key in applying hyperautomation successfully. <\/figcaption><\/figure>\n\n\n\n<p>Another key feature of hyperautomation is its impact on business process management: traditional BMP solutions allow users to design workflows and partially execute them, or at least offer support in their execution. Hyperautomation aims to make these processes and their execution as autonomous as possible; steps that can be performed by software are automated and human intervention is kept to a minimum. It cannot be stressed enough that <strong>it is crucial that the process has been designed in advance<\/strong>. People within the organisation can focus on this design element and on monitoring and control, rather than the hard and repetitive jobs taken over by the software.<\/p>\n\n\n\n<p>Once a process is automated, it will work continuously and smoothly, <strong>minimising the possibility of errors<\/strong>. From a quality perspective, once the process has been designed to be compliant with quality standards and policies, hyperautomation ensures that such goals are automatically achieved.<\/p>\n\n\n\n<p>Moreover, a business process that has been automated <strong>can be more easily monitored<\/strong>: the level of analytics that an RPA can guarantee is much higher than if data related to control are collected \u201cby hand\u201d or using traditional tools.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Conclusions: Should I Embrace Hyperautomation?<\/strong><\/h2>\n\n\n\n<p>Embracing hyperautomation is a winning strategy; organizations whose business is focused on workflow processes can no longer afford to procrastinate. With that in mind, the biggest mistake is to employ different tools for AI, RPA, etc. Instead, <strong>a single hyperautomation solution should be used to integrate the existing ones<\/strong>. Above all, processes need to be assessed, refined and, if necessary, changed, before they are implemented in the hyperautomation platform.<\/p>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>This is essential for any company that wants to achieve a true digital transformation &#8211; even processes need to be digitalized.<\/p><\/blockquote><\/figure>\n\n\n\n<p>It is evident that achieving the best outcomes requires particular expertise. Choose a consulting partner such as <a href=\"https:\/\/www.mauden.com\/\" class=\"ek-link\">Mauden<\/a> \u2013 engaging a specialist in the transition to automated business processes ensures a successful shift.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.mauden.com\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"975\" height=\"250\" src=\"https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/04\/CO22_magazine_mauden2-1.png\" alt=\"\" class=\"wp-image-17541\" srcset=\"https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/04\/CO22_magazine_mauden2-1.png 975w, https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/04\/CO22_magazine_mauden2-1-300x77.png 300w, https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2022\/04\/CO22_magazine_mauden2-1-768x197.png 768w\" sizes=\"auto, (max-width: 975px) 100vw, 975px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Hyperautomation and Project Management Perhaps the first use of the term \u201cautomation\u201d is found in the fifth book of Homer\u2019s Iliad, when the goddess Athena enters the Hall of the Gods, its doors are referred to as automatai for their ability to open and close automatically. In this context, the unassisted movement is not surprising,&#8230; <a class=\"more-link\" href=\"https:\/\/www.codemotion.com\/magazine\/ai-ml\/hyperautomation-from-myth-to-driver-of-the-digital-era\/\">Read more<\/a><\/p>\n","protected":false},"author":5,"featured_media":17545,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":7,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","_uag_custom_page_level_css":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[46],"tags":[9880,7214],"collections":[],"class_list":{"0":"post-17540","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ai-ml","8":"tag-automation","9":"tag-machine-learning","10":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Hyperautomation: From Myth to Driver of the Digital Era - Codemotion Magazine<\/title>\n<meta name=\"description\" content=\"Artificial Intelligence and Machine Learning have broadened the horizons of hyperautomation. 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