{"id":4537,"date":"2020-05-11T10:00:19","date_gmt":"2020-05-11T08:00:19","guid":{"rendered":"https:\/\/www.codemotion.com\/magazine\/?p=4537"},"modified":"2023-05-30T15:29:18","modified_gmt":"2023-05-30T13:29:18","slug":"agile-talks-community-sarti","status":"publish","type":"post","link":"https:\/\/www.codemotion.com\/magazine\/community-management\/agile-talks-community-sarti\/","title":{"rendered":"Agile Talks Community: Interview With Massimo Sarti"},"content":{"rendered":"\t\t\t\t<div class=\"wp-block-uagb-table-of-contents uagb-toc__align-left uagb-toc__columns-1  uagb-block-1cab4642 wp-block-uagb-table-of-contents uagb-toc__align-left uagb-toc__columns-undefined uagb-block-514d0e7f     \"\n\t\t\t\t\tdata-scroll= \"1\"\n\t\t\t\t\tdata-offset= \"30\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t<div class=\"uagb-toc__wrap\">\n\t\t\t\t\t\t<div class=\"uagb-toc__title\">\n\t\t\t\t\t\t\tTable Of Contents\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"uagb-toc__list-wrap \">\n\t\t\t\t\t\t<ol class=\"uagb-toc__list\"><li class=\"uagb-toc__list\"><a href=\"#agile-talks\" class=\"uagb-toc-link__trigger\">Agile Talks<\/a><li class=\"uagb-toc__list\"><a href=\"#being-a-tech-community-manager\" class=\"uagb-toc-link__trigger\">Being a Tech Community Manager<\/a><li class=\"uagb-toc__list\"><a href=\"#diversity-in-tech-communities\" class=\"uagb-toc-link__trigger\">Diversity in Tech Communities<\/a><li class=\"uagb-toc__list\"><a href=\"#why-and-how-to-become-a-community-manager\" class=\"uagb-toc-link__trigger\">Why and how to become a Community Manager<\/a><li class=\"uagb-toc__list\"><a href=\"#agile-talks-the-success-of-a-tech-community\" class=\"uagb-toc-link__trigger\">Agile Talks: the Success of a Tech Community<\/a><\/ol>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\n\n<p class=\"eplus-dlsHGG\">Massimo Sarti&nbsp;is a business agility coach and trainer, focused&nbsp;on helping individuals, teams and businesses to adopt new ways of working on&nbsp;realising business value.<\/p>\n\n\n\n<p class=\"eplus-F7NOKo\">He has a strong technical&nbsp;background, having worked for over 30 years in IT as a developer, system&nbsp;integrator and IT operations manager.<\/p>\n\n\n<div class=\"wp-block-image eplus-EYiFDO\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2020\/05\/Massimo_Sarti.png\" alt=\"\" class=\"wp-image-4544\" width=\"459\" height=\"424\" srcset=\"https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2020\/05\/Massimo_Sarti.png 720w, https:\/\/www.codemotion.com\/magazine\/wp-content\/uploads\/2020\/05\/Massimo_Sarti-300x278.png 300w\" sizes=\"auto, (max-width: 459px) 100vw, 459px\" \/><figcaption class=\"wp-element-caption\">Massimo Sarti<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"eplus-2p4DmB\">Massimo is a professional <span id=\"urn:enhancement-42f0d3df\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/scrum_software_development\">Scrum<\/span> trainer, an accredited <span id=\"urn:local-annotation-61856\" class=\"textannotation disambiguated\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/kanban\">Kanban<\/span> trainer and a practitioner of <span id=\"urn:enhancement-d93bb984\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/training\">training<\/span>.&nbsp;<\/p>\n\n\n\n<p class=\"eplus-1cqq6p\">He is the organiser of <span id=\"urn:local-annotation-59110\" class=\"textannotation disambiguated\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/agile_software_development_2\">Agile<\/span>&nbsp;Talks, the largest active agile&nbsp;<span id=\"urn:enhancement-29ca3a39\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span> in <span id=\"urn:enhancement-7fda2ac\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/rome\">Rome<\/span>, <span id=\"urn:enhancement-c5d0bb78\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/italy\">Italy<\/span>, created&nbsp;to help <span id=\"urn:enhancement-450925ad\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/people\">people<\/span> to bridge the agile <span id=\"urn:enhancement-3f8e04bb\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/knowledge\">knowledge<\/span> gap.<\/p>\n\n\n\n<p class=\"eplus-zCnHiQ\">Massimo has delivered talks and&nbsp;workshops in public events in the <span style=\"user-select: auto;\" id=\"urn:enhancement-79570260\" class=\"textannotation disambiguated wl-place\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/united_kingdom\">UK<\/span> and <span style=\"user-select: auto;\" id=\"urn:enhancement-d36fd7c9\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/italy\">Italy<\/span> and he is also a freelance contractor.<\/p>\n\n\n\n<p class=\"eplus-gF3e8B\">Before you keep on reading, let us suggest you read our full guide on <a href=\"https:\/\/www.codemotion.com\/magazine\/dev-hub\/community-manager\/better-community-manager\/\" class=\"ek-link\">how to be a better developer community manager<\/a> and go through our list of the <a style=\"user-select: auto;\" href=\"https:\/\/www.codemotion.com\/magazine\/articles\/events\/planning-virtual-conference\/\" class=\"ek-link\">best tools for planning a virtual conference<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading eplus-pCND85\" id=\"h-agile-talks\">Agile Talks<\/h2>\n\n\n\n<p class=\"eplus-VTI0i4\"><strong>Hi Massimo! Tell us about your tech <span id=\"urn:enhancement-6cc28e\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span>, its members and objectives.<\/strong><\/p>\n\n\n\n<p class=\"eplus-JOvyRb\"><span style=\"user-select: auto;\" id=\"urn:enhancement-f02eebf1\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/agile_software_development\">Agile<\/span> Talks is the name of my <span style=\"user-select: auto;\" id=\"urn:enhancement-7169f57c\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span>, started in 2014 as an <span style=\"user-select: auto;\" id=\"urn:enhancement-f28015f4\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/experiment\">experiment<\/span> made by Andrea Di Pinto&nbsp;and me, for sharing knowledge about <span style=\"user-select: auto;\" id=\"urn:enhancement-fb3cc4bc\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/scrum_software_development\">Scrum<\/span> in Roma, by means of offline <span style=\"user-select: auto;\" id=\"urn:enhancement-addd26c2\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/meeting\">meetings<\/span>, published&nbsp;on&nbsp;meetup as &#8220;<span style=\"user-select: auto;\" id=\"urn:enhancement-48d8ce9a\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/scrum_software_development\">Scrum<\/span> Roma&#8221;, <span style=\"user-select: auto;\" id=\"urn:enhancement-df074348\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/meeting\">meetings<\/span> where <span style=\"user-select: auto;\" id=\"urn:enhancement-7cdfc01c\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/people\">people<\/span> wanted to collaborate, talk and listen others&nbsp;interested to the same topic. <\/p>\n\n\n\n<p class=\"eplus-W7bUaO\">In 2017 Codemotion Roma started to host our <span style=\"user-select: auto;\" id=\"urn:enhancement-379eedb5\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/meeting\">meetings<\/span> and at the end of 2018 I&nbsp;decided to rename the group to <span style=\"user-select: auto;\" id=\"urn:enhancement-997bdd87\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/agile_software_development\">Agile<\/span> Talks in order to broaden the <span style=\"user-select: auto;\" id=\"urn:enhancement-b83416e4\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/audience\">audience<\/span>. Members are now 1,400&nbsp;and they are growing month after month. Objectives have remained the same since our first <span style=\"user-select: auto;\" id=\"urn:enhancement-44efe251\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/meeting\">meetings<\/span>:&nbsp;spreading <span style=\"user-select: auto;\" id=\"urn:enhancement-c43da911\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/knowledge\">knowledge<\/span> about agility and creating a network of professionals.<\/p>\n\n\n\n<h2 class=\"wp-block-heading eplus-Nibnr7\" id=\"h-being-a-tech-community-manager\">Being a Tech Community Manager<\/h2>\n\n\n\n<p class=\"eplus-PqRDjx\"><strong>What is it like being a tech&nbsp;<span id=\"urn:enhancement-152d9ba8\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span> <span id=\"urn:enhancement-f14bb889\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/talent_manager\">manager<\/span> in your country? What is the tech scene in your country?<\/strong><\/p>\n\n\n\n<p class=\"eplus-PBk15q\">Um, I should say it\u2019s a pain and a gain, but, you know, there isn\u2019t gain without pain!&nbsp;There is always a lot to do, to&nbsp;negotiate (dates, places, speakers, hosts, etc).&nbsp;At first it was really hard, but now the wheel seems to be spinning well:&nbsp;we have many more speakers than the slots offered by the hosts so we can fill the calendar of upcoming events with&nbsp;interesting events.&nbsp;<\/p>\n\n\n\n<p class=\"eplus-2DI7RM\">In <span style=\"user-select: auto;\" id=\"urn:enhancement-a3e566b1\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/italy\">Italy<\/span> we are witnessing a multiplication of events (free or paid) that finally take place outside <span style=\"user-select: auto;\" id=\"urn:enhancement-f2b49482\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/rome\">Rome<\/span>&nbsp;and <span style=\"user-select: auto;\" id=\"urn:enhancement-8611fbc\" class=\"textannotation disambiguated wl-place\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/milan\">Milan<\/span>. The presence of these events in the territory is fundamental for the diffusion of <span style=\"user-select: auto;\" id=\"urn:enhancement-d2bdb95b\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/knowledge\">knowledge<\/span> on these issues:&nbsp;not everyone can afford to travel to participate. I am very positive about how things are going on this front.<\/p>\n\n\n\n<p class=\"eplus-oXrpGM\"><strong>What were the biggest problems you&#8217;ve had to overcome and how have you done this?<\/strong><\/p>\n\n\n\n<p class=\"eplus-TWZuyK\">The biggest problem is the \u201cdrop\u201d:&nbsp;when you <span style=\"user-select: auto;\" id=\"urn:enhancement-ec433687\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/organizing_management\">organise<\/span> an event open to the public, you must consider that 40-50% of&nbsp;the members will not show up. If there is a sudden public transport strike or particularly bad weather on that day, the&nbsp;drop is even greater. <\/p>\n\n\n\n<p class=\"eplus-hggmc5\">For a talk it&#8217;s not a huge problem (apart from the disappointment that the presenter might have&nbsp;and maybe spent days preparing for the presentation). The problem is really serious for workshops and laboratories:&nbsp;the material is carried in excess, <span style=\"user-select: auto;\" id=\"urn:enhancement-ee5c68ea\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/team\">teams<\/span> do not form well, etc. <\/p>\n\n\n\n<p class=\"eplus-tGjoj9\">Three days before and then the day before, we invite&nbsp;those who can&#8217;t come to the presentation to unsubscribe: it&#8217;s tiring but we have noticed some improvements in terms of&nbsp;correct behaviour. Another problem are the latecomers: at talks or, worse, after a workshop has started, those who enter late create&nbsp;a distraction. <\/p>\n\n\n\n<p class=\"eplus-0nCwLt\">Unfortunately, <span style=\"user-select: auto;\" id=\"urn:enhancement-7c55161d\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/rome\">Rome<\/span> doesn&#8217;t help us on this: the traffic is unpredictable. &nbsp;Often <span style=\"user-select: auto;\" id=\"urn:enhancement-1ae14782\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/people\">people<\/span> literally have to run&nbsp;away from the <span style=\"user-select: auto;\" id=\"urn:enhancement-945c00cf\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/company\">company<\/span> in order to reach us in time,&nbsp;and this is a source of pride and a strong incentive for us to&nbsp;continue with the initiatives of <span style=\"user-select: auto;\" id=\"urn:enhancement-c47ac379\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/agile_software_development\">Agile<\/span> Talks.<\/p>\n\n\n\n<h2 class=\"wp-block-heading eplus-vqITBt\" id=\"h-diversity-in-tech-communities\">Diversity in Tech Communities<\/h2>\n\n\n\n<p class=\"eplus-xpECeE\"><strong>Do you encourage Diversity in your <span id=\"urn:enhancement-68dbe1c7\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/high_tech\">tech<\/span> <span id=\"urn:enhancement-327a93ef\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span>, and during your meetups? How important is it to have a <span id=\"urn:enhancement-ca7fd127\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/code_of_conduct\">code of&nbsp;conduct<\/span>? Have you ever had to apply it?<\/strong><\/p>\n\n\n\n<p class=\"eplus-U5bR8o\">We are trying to alternate male and female appearances on stage as speakers or facilitators. Since September 2019&nbsp;we are inviting &#8220;fresh voices&#8221;, <span style=\"user-select: auto;\" id=\"urn:enhancement-992d1305\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/people\">people<\/span> from other sectors, in order to encourage the divergence of opinions and insights.&nbsp;<\/p>\n\n\n\n<p class=\"eplus-NFOFx6\">We do not put any barriers at the entrance of the events: we only ask to have maximum respect towards the other&nbsp;participants and towards those who present or facilitate.&nbsp;So far, nothing has happened that has led us to the need to&nbsp;see and accept a <span style=\"user-select: auto;\" id=\"urn:enhancement-d8eb3595\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/code_of_conduct\">code of conduct<\/span>. We will consider in the future whether to do so.<\/p>\n\n\n\n<h2 class=\"wp-block-heading eplus-q3KIm8\" id=\"h-why-and-how-to-become-a-community-manager\">Why and how to become a Community Manager<\/h2>\n\n\n\n<p class=\"eplus-VdU11U\"><strong>Why did you decide to become a <span id=\"urn:enhancement-932799a5\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span> <span id=\"urn:enhancement-21486f20\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/talent_manager\">manager<\/span>, and what is the most valuable thing you got in return? How do you balance your work time and <span id=\"urn:enhancement-11b486a0\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/personal_life\">personal life<\/span> with being a <span id=\"urn:enhancement-74cef564\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span> <span id=\"urn:enhancement-8d5849da\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/talent_manager\">manager<\/span>?<\/strong><\/p>\n\n\n\n<p class=\"eplus-NXheKf\">I worked for a few years in <span style=\"user-select: auto;\" id=\"urn:enhancement-c8fe2355\" class=\"textannotation disambiguated wl-place\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/london\">London<\/span> (the Roman meetup was already underway but due to my absence and a job&nbsp;change had been &#8220;frozen&#8221;). In <span style=\"user-select: auto;\" id=\"urn:enhancement-222c9de3\" class=\"textannotation disambiguated wl-place\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/london\">London<\/span> I had the opportunity to appreciate how powerful the <span style=\"user-select: auto;\" id=\"urn:enhancement-48c8cebb\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/meeting\">meetings<\/span> and&nbsp;events in the evening were: to increase <span style=\"user-select: auto;\" id=\"urn:enhancement-3754246c\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/knowledge\">knowledge<\/span> and awareness, to meet other professionals and enthusiasts. <\/p>\n\n\n\n<p class=\"eplus-0gQ6oZ\">It is&nbsp;said that <span style=\"user-select: auto;\" id=\"urn:enhancement-25016de2\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/knowledge\">knowledge<\/span> workers should study 10-12 hours a month just to keep up. That&#8217;s it: meetups are a great way to&nbsp;learn by investing only their <span style=\"user-select: auto;\" id=\"urn:enhancement-df1910bb\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/personal_life\">personal time<\/span>.&nbsp;What did I get in return? Certainly visibility and appreciation for the effort&nbsp;made and the results obtained. <\/p>\n\n\n\n<p class=\"eplus-wrYBB6\">But above all the gratification of doing something useful for my country. The balance&nbsp;between my professional\/<span style=\"user-select: auto;\" id=\"urn:enhancement-f3b0d0aa\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/personal_life\">personal time<\/span> and the <span style=\"user-select: auto;\" id=\"urn:enhancement-df6d4a60\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span>? Um, next question please!<\/p>\n\n\n\n<p class=\"eplus-emVv0B\"><strong>What <span id=\"urn:enhancement-a719cce3\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/skill\">skills<\/span> and <span id=\"urn:enhancement-33551955\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/experience\">experience<\/span> does a tech <span id=\"urn:enhancement-69d03b68\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span> <span id=\"urn:enhancement-2312babb\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/talent_manager\">manager<\/span> need? What is the secret to building relationships in a&nbsp;tech <span id=\"urn:enhancement-f4967b97\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span>, and how do you maintain these relationships?<\/strong><\/p>\n\n\n\n<p class=\"eplus-gxIAZz\"><span id=\"urn:enhancement-1dc92727\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/experience\">Experience<\/span> in <span id=\"urn:enhancement-78ae590c\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/organizing_management\">organising<\/span> <span id=\"urn:enhancement-14426d5e\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/meeting\">meetings<\/span>, ability to stay on social networks, <span id=\"urn:enhancement-61706c27\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/psychological_resilience\">resistance<\/span> and <span id=\"urn:enhancement-bb95ec3b\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/psychological_resilience\">resilience<\/span>. The secret? Getting&nbsp;participants to talk to each other as well as those who present or facilitate. For this reason it is extremely important to&nbsp;create a psychologically safe environment and to ensure that after the event there is space and time for professional&nbsp;networking.<\/p>\n\n\n\n<p class=\"eplus-4sS6RC\"><strong>Please list some dos and don&#8217;ts for aspiring tech <span id=\"urn:enhancement-83f81f3b\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span> managers. What distinguishes a good tech <span id=\"urn:enhancement-af3f3ad2\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span>&nbsp;from a bad one?<\/strong><\/p>\n\n\n\n<p class=\"eplus-NWdEJg\">Do: use \u201cwe\u201d, speak to others, facilitate conversations between participants, organise workshops. Don\u2019t: use&nbsp;\u201cI\u201d, hold the stage for you, speak about you, bore participants with a lot of slides. A good <span id=\"urn:enhancement-edbeaeb3\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span> is an&nbsp;\u201cagora\u201d, a place where <span id=\"urn:enhancement-3f79997c\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/people\">people<\/span> can meet and talk and share <span id=\"urn:enhancement-69928b06\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/idea\">ideas<\/span> feeling psychologically safe.<\/p>\n\n\n\n<h2 class=\"wp-block-heading eplus-eK8wrI\" id=\"h-agile-talks-the-success-of-a-tech-community\">Agile Talks: the Success of a Tech Community<\/h2>\n\n\n\n<p class=\"eplus-K62r2w\"><strong>What do you consider the best metrics for evaluating the success of a tech <span id=\"urn:enhancement-7f4d54dc\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span>?<\/strong><\/p>\n\n\n\n<p class=\"eplus-92Dpcq\">A part of <span id=\"urn:enhancement-a3ef07b6\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/feedback\">feedbacks<\/span> received at the end of every <span id=\"urn:enhancement-d262adfe\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/meeting\">meeting<\/span> (which we could consider just event-specific metrics)&nbsp;and the number of <span id=\"urn:enhancement-c7e261f8\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span> members (which could be a very dangerous vanity metric), I consider the most&nbsp;important: the percentage of recurring participants, what I call \u201cthe core\u201d comparing to total number of participants of each event, &nbsp;and the number of <span id=\"urn:enhancement-423e5ba4\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/people\">people<\/span> who start to follow us after a first <span id=\"urn:enhancement-c6d4a662\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/meeting\">meeting<\/span>.<\/p>\n\n\n\n<p class=\"eplus-jURLzy\"><strong>What are the most important <span id=\"urn:enhancement-ed303659\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/tool\">tools<\/span> of the trade, for you?<\/strong><\/p>\n\n\n\n<p class=\"eplus-Cp48iE\"><span id=\"urn:enhancement-508288a0\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/social_network\">Social networks<\/span> for sure. IMHO <span id=\"urn:enhancement-8f45e0c6\" class=\"textannotation disambiguated wl-organization\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/linkedin\">LinkedIn<\/span> and Twitter first, then <span id=\"urn:enhancement-3d49cf69\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/facebook\">Facebook<\/span>. But you shouldn\u2019t under evaluate&nbsp;the power of specific platforms (i.e.&nbsp;<a href=\"http:\/\/community.codemotion.com\" class=\"ek-link\">community.codemotion.com<\/a>, EventBrite, etc) and the old but always great&nbsp;word of mouth. We are evaluating YouTube and Telegram too, but it\u2019s too early to consider them \u201cimportant\u201d.<\/p>\n\n\n\n<p class=\"eplus-h9cwpH\"><strong>What books, articles, videos, experts and conferences would you suggest to other tech community managers?<\/strong><\/p>\n\n\n\n<p class=\"eplus-UWbT81\">I strongly suggest reading a book by Emily Webber, Building Successful Communities of Practice. Then to&nbsp;follow Alessio Fattorini and Alfredo Morresi on Linkedin: their posts are always full of very good advices and&nbsp;insights.<\/p>\n\n\n\n<p class=\"eplus-8i2UBn\"><strong>Do you think tech communities can have a role in shaping a better tomorrow?<\/strong><\/p>\n\n\n\n<p class=\"eplus-hrxfPd\">Every community, tech or not tech, has a big role for creating a better world and then a better tomorrow. The&nbsp;most precious thing we have is knowledge and from knowledge we can improve our wisdom. Sharing is&nbsp;caring as my parents told me and my sister when we were kids. Sharing knowledge is the best action we can&nbsp;do: &#8220;Give a man a fish, and you feed him for a day. Teach a man to fish, and you feed him for a lifetime\u201d.<\/p>\n\n\n\n<p class=\"eplus-BjWbEA\"><strong>What advice do you wish you had been given when you started your community?<\/strong><\/p>\n\n\n\n<p class=\"eplus-svcwIe\">Never give up and always take small steps. Experiment and then decide whether to continue on that road or&nbsp;change direction. Success and satisfaction will come.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Massimo Sarti&nbsp;is a business agility coach and trainer, focused&nbsp;on helping individuals, teams and businesses to adopt new ways of working on&nbsp;realising business value. He has a strong technical&nbsp;background, having worked for over 30 years in IT as a developer, system&nbsp;integrator and IT operations manager. Massimo is a professional Scrum trainer, an accredited Kanban trainer and&#8230; <a class=\"more-link\" href=\"https:\/\/www.codemotion.com\/magazine\/community-management\/agile-talks-community-sarti\/\">Read more<\/a><\/p>\n","protected":false},"author":84,"featured_media":4547,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":5,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","_uag_custom_page_level_css":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[5162],"tags":[50],"collections":[],"class_list":{"0":"post-4537","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-community-management","8":"tag-interview","9":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v27.5) - 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