{"id":6283,"date":"2020-07-09T11:38:19","date_gmt":"2020-07-09T09:38:19","guid":{"rendered":"https:\/\/www.codemotion.com\/magazine\/?p=6283"},"modified":"2023-04-04T16:48:17","modified_gmt":"2023-04-04T14:48:17","slug":"grusp-web-developers-community","status":"publish","type":"post","link":"https:\/\/www.codemotion.com\/magazine\/community-management\/grusp-web-developers-community\/","title":{"rendered":"GrUSP, a Community of Web Developers"},"content":{"rendered":"\t\t\t\t<div class=\"wp-block-uagb-table-of-contents uagb-toc__align-left uagb-toc__columns-1  uagb-block-b66b285f wp-block-uagb-table-of-contents uagb-toc__align-left uagb-toc__columns-undefined uagb-block-3537ad1b     \"\n\t\t\t\t\tdata-scroll= \"1\"\n\t\t\t\t\tdata-offset= \"30\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t<div class=\"uagb-toc__wrap\">\n\t\t\t\t\t\t<div class=\"uagb-toc__title\">\n\t\t\t\t\t\t\tTable Of Contents\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"uagb-toc__list-wrap \">\n\t\t\t\t\t\t<ol class=\"uagb-toc__list\"><li class=\"uagb-toc__list\"><a href=\"#grusp\" class=\"uagb-toc-link__trigger\">GrUSP<\/a><li class=\"uagb-toc__list\"><a href=\"#being-a-tech-community-manager\" class=\"uagb-toc-link__trigger\">Being a Tech Community Manager<\/a><li class=\"uagb-toc__list\"><a href=\"#diversity-in-tech\" class=\"uagb-toc-link__trigger\">Diversity in Tech<\/a><li class=\"uagb-toc__list\"><a href=\"#why-and-how-to-become-a-community-manager\" class=\"uagb-toc-link__trigger\">Why and how to become a Community Manager<\/a><li class=\"uagb-toc__list\"><a href=\"#the-success-of-a-tech-community\" class=\"uagb-toc-link__trigger\">The Success of a Tech Community<\/a><\/ol>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\n\n<p class=\"eplus-n0MzSO\">Giulia Tosato has a great <span style=\"user-select: auto;\" id=\"urn:enhancement-5d3c1876\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/experience\">experience<\/span> in <span style=\"user-select: auto;\" id=\"urn:enhancement-2e5b7046\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/organizing_management\">organising<\/span> events and managing tech <span style=\"user-select: auto;\" id=\"urn:enhancement-7c9104ec\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">communities<\/span>. She is also part of <a style=\"user-select: auto;\" href=\"http:\/\/www.grusp.org\/it\/\">GrUSP<\/a>, a <span style=\"user-select: auto;\" id=\"urn:enhancement-89ae5335\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span> of web <span style=\"user-select: auto;\" id=\"urn:enhancement-20051efc\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/software_developer\">developers<\/span> based in <span style=\"user-select: auto;\" id=\"urn:enhancement-db786280\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/italy\">Italy<\/span>. We interviewed her to learn more about her <span style=\"user-select: auto;\" id=\"urn:enhancement-9d1010e6\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/experience\">experience<\/span>, and to share her <span style=\"user-select: auto;\" id=\"urn:enhancement-43d49978\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/knowledge\">knowledge<\/span> with Codemotion Magazine readers.<\/p>\n\n\n\n<p class=\"eplus-gF3e8B\">Before you keep on reading, let us suggest you read our full guide on <a href=\"https:\/\/www.codemotion.com\/magazine\/dev-hub\/community-manager\/better-community-manager\/\" class=\"ek-link\">how to be a better developer community manager<\/a> and go through our list of the <a style=\"user-select: auto;\" href=\"https:\/\/www.codemotion.com\/magazine\/articles\/events\/planning-virtual-conference\/\" class=\"ek-link\">best tools for planning a virtual conference<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading eplus-D42MfL\" id=\"h-grusp\">GrUSP<\/h2>\n\n\n\n<p class=\"eplus-zeot20\"><strong style=\"user-select: auto;\">Hi Giulia! Please tell us about your tech <span style=\"user-select: auto;\" id=\"urn:enhancement-79699e83\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span>, its members and objectives.&nbsp;<\/strong><br>GrUSP is an Italian tech <span style=\"user-select: auto;\" id=\"urn:enhancement-a3e2d0de\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span> born in 2003. A small group of <span style=\"user-select: auto;\" id=\"urn:enhancement-f2754db4\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/software_developer\">developers<\/span> thought it would be necessary, in the Italian scenery, to have more events where <span style=\"user-select: auto;\" id=\"urn:enhancement-cc849a9b\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/meeting\">meeting<\/span>, learning, and growing. <\/p>\n\n\n\n<p class=\"eplus-LTLay5\">So they started <span id=\"urn:enhancement-97f7667e\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/organizing_management\" style=\"user-select: auto;\">organising<\/span> the first <a style=\"user-select: auto;\" href=\"https:\/\/2020.phpday.it\/\" class=\"ek-link\">phpday<\/a>, a tech conference dedicated to <span id=\"urn:enhancement-4eb48206\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/php\" style=\"user-select: auto;\">PHP<\/span>. It was a small, free event at that time: now it has grown to an International conference which happens every year in Verona.<\/p>\n\n\n\n<p class=\"eplus-qYhIVM\">During the years we started organising other events, to \u201cbring love\u201d to other sides of the <span id=\"urn:enhancement-82e2f3fe\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/web_development\">web development<\/span> ecosystem. So many other conferences were born: about <span id=\"urn:local-annotation-351035\" class=\"textannotation disambiguated\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/javascript\">JavaScript<\/span>, <span id=\"urn:local-annotation-400316\" class=\"textannotation disambiguated\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/angularjs\">Angular<\/span>, CSS, <span id=\"urn:local-annotation-457235\" class=\"textannotation disambiguated\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/react_web_framework\">React.js<\/span>, <span id=\"urn:enhancement-4487c843\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/laravel\">Laravel<\/span>, <span id=\"urn:enhancement-3e78c2ff\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/symfony\">Symfony<\/span>\u2026 <\/p>\n\n\n\n<p class=\"eplus-3rLolG\">Besides the 13 yearly conferences we organise, GrUSP is pursuing their main objective (provide growing opportunities to the Italian developers) by helping organise several local <a style=\"user-select: auto;\" href=\"https:\/\/www.codemotion.com\/magazine\/dev-hub\/community-manager\/how-to-run-tech-meetup\/\" class=\"ek-link\">meetups<\/a>. As today, about 10 PUGs (short for <span id=\"urn:enhancement-ff139b5f\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/php\" style=\"user-select: auto;\">PHP<\/span> or Programmer User Group) are active in as many cities. <\/p>\n\n\n\n<p class=\"eplus-0dEzIR\">They happen monthly, each of them has two or more organisers, and they\u2019re totally independent. GrUSP help them by paying some expenses, <span style=\"user-select: auto;\" id=\"urn:enhancement-4bad7c92\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/promotion_marketing\">promote<\/span>, connect them, so they can learn from one another. <\/p>\n\n\n\n<p class=\"eplus-Ngu9JN\">Members of the <span id=\"urn:enhancement-ce057f18\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span>, like the attendees of the conferences and of the local meet-ups, can have conversations on our slack channel &#8211; which everyone if free to join.<\/p>\n\n\n\n<h2 class=\"wp-block-heading eplus-UnV7A7\" id=\"h-being-a-tech-community-manager\">Being a Tech <span id=\"urn:local-annotation-807446\" class=\"textannotation disambiguated\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community_manager\">Community Manager<\/span><\/h2>\n\n\n\n<p class=\"eplus-4inUJO\"><strong>What is it like being a&nbsp;tech&nbsp;<span id=\"urn:enhancement-2fedec8b\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span> manager in your country? What is the tech scene in your country?<\/strong><\/p>\n\n\n\n<p class=\"eplus-N1lqrl\">I think that in <span id=\"urn:enhancement-999971a1\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/italy\">Italy<\/span> the concept itself of \u201ctech <span id=\"urn:enhancement-90aa4a81\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span>\u201d is quite often misunderstood. Most of the time when we talk about \u201ctech\u201d we comprehend everything somehow related to the <span id=\"urn:enhancement-6e0b80ef\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/computer\">computers<\/span> or <span id=\"urn:enhancement-ee14bac4\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/digital_data\">digital<\/span> world, in a very extensive way. So when we talk about someone who has a job in <span id=\"urn:enhancement-76a33a91\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/high_tech\">tech<\/span>, we can intend from \u201cwrite a <span id=\"urn:local-annotation-626467\" class=\"textannotation disambiguated\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/blog\">blog<\/span>\u201d to \u201cbe an engineer\u201d. So it\u2019s really not easy to explain <span id=\"urn:enhancement-fbb15404\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/people\">people<\/span> what we do!<\/p>\n\n\n\n<p class=\"eplus-i2Uog5\">When someone says \u201cI\u2019m a <span id=\"urn:enhancement-d23ced73\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/programmer\">programmer<\/span>\u201d the <span id=\"urn:enhancement-fbea031c\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/people\">people<\/span> don\u2019t get it. In other words: I think that the tech scene in <span id=\"urn:enhancement-96ae847c\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/italy\">Italy<\/span> really needs to grow, to build <span id=\"urn:enhancement-529e7470\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/interpersonal_relationship\">relationships<\/span>, to deeply acknowledge itself in order to be more clearly recognised from the outside. I think this could be the way to get more and more inclusive, attract more <span id=\"urn:enhancement-100d2e6\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/people\">people<\/span> and increase diversity at all levels.<\/p>\n\n\n\n<p class=\"eplus-uhg0io\">Also the <span id=\"urn:enhancement-a1bb91b9\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/company\">companies<\/span> need to deeply understand their <span id=\"urn:enhancement-3313ceb2\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/people\">people<\/span> urge for learn, keep updated, meet peers. I heard too many times someone say \u201cI can\u2019t come to this event because my <span id=\"urn:enhancement-1c450730\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/company\">company<\/span> won\u2019t let me\u201d! &#8211; and that\u2019s too bad.<\/p>\n\n\n\n<h2 class=\"wp-block-heading eplus-s7ORLu\" id=\"h-diversity-in-tech\">Diversity in Tech<\/h2>\n\n\n\n<p class=\"eplus-new8Su\"><strong>Do you encourage Diversity in your <span id=\"urn:enhancement-edea466a\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/high_tech\">tech<\/span> <span id=\"urn:enhancement-2cd7f0b0\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span>, and during your meetups? How important is it to have a <span id=\"urn:enhancement-c5864f6f\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/code_of_conduct\">code of conduct<\/span>? Have you ever had to apply it?<\/strong><\/p>\n\n\n\n<p class=\"eplus-8vAZzA\">Diversity is one of the thing I care about the most. I strongly believe that if <a href=\"https:\/\/www.codemotion.com\/magazine\/articles\/stories\/is-there-a-glass-ceiling-for-women-in-tech\/\" class=\"ek-link\">women<\/a> (and other marginalised groups) are so little represented is mainly because of stereotype, a very hard to remove one. A <span id=\"urn:enhancement-ab8f3fb0\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/bias\">bias<\/span> that has, unfortunately, a long story and that affects not only the <span id=\"urn:enhancement-8ea4d9a2\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/high_tech\">tech<\/span> scene &#8211; but has a particular relevance in it.<\/p>\n\n\n\n<p class=\"eplus-KwZ65y\">What we do as GrUSP is encourage the participation of women, student, and under represented <span style=\"user-select: auto;\" id=\"urn:enhancement-43b6e3e8\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/people\">people<\/span> to our events, by giving free tickets through our Scholarships Program. On the other hand, we\u2019ll do our best to have the more diverse and balanced lineup that we can. This is necessary, in my opinion, because <span style=\"user-select: auto;\" id=\"urn:enhancement-433df624\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/people\">people<\/span> need role models. <\/p>\n\n\n\n<p class=\"eplus-vjwFj9\">We all need examples and inspiration from <span style=\"user-select: auto;\" id=\"urn:enhancement-3c3f72f7\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/people\">people<\/span> like us, similar to us &#8211; not only like-minded but similar. So if we want to bring more <span style=\"user-select: auto;\" id=\"urn:enhancement-6428b5a5\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/people\">people<\/span> to the <span style=\"user-select: auto;\" id=\"urn:enhancement-2e350f6d\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span>, make them feel welcome and belonging, we need te <span style=\"user-select: auto;\" id=\"urn:enhancement-482a0f54\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span> itself to be diverse, to be like them, in all the countless facets.<\/p>\n\n\n\n<p class=\"eplus-RZb6T0\">I personally have another objective: to raise awareness about the history of women in programming &#8211; and the reasons why they\u2019re so very few nowadays; because I think that we need to know the past if we want to change the <span id=\"urn:enhancement-95181e60\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/future\">future<\/span>. It\u2019s the topic of a talk I\u2019m giving at Codemotion Rome 2020 \ud83d\ude42\u00a0<\/p>\n\n\n\n<p class=\"eplus-zstboY\">We\u2019ve been applying a <span id=\"urn:enhancement-59c3519\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/code_of_conduct\">code of conduct<\/span> since many years, we believe it\u2019s important for <span id=\"urn:enhancement-4a7ace81\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/people\">people<\/span> to feel they all have agreed on how to behave &#8211; this helps create a safe space for everyone in which feel free to express.<\/p>\n\n\n\n<h2 class=\"wp-block-heading eplus-z2jwXO\" id=\"h-why-and-how-to-become-a-community-manager\">Why and how to become a Community Manager<\/h2>\n\n\n\n<p class=\"eplus-0pXbCe\"><strong>Why did you decide to become a <span id=\"urn:enhancement-8da4acac\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span> manager, and what is the most valuable thing you got in return? How do you balance your work time and <span id=\"urn:enhancement-1a6c899d\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/personal_life\">personal life<\/span> with being a <span id=\"urn:enhancement-f52adc3e\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span> manager?<\/strong><\/p>\n\n\n\n<p class=\"eplus-hrxXKB\">I\u2019m not a <span id=\"urn:enhancement-56372a97\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/programmer\">programmer<\/span>, so the funny thing is that I\u2019m a Tech Community Manager \u2026without being \u201c<span id=\"urn:enhancement-9f8744da\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/high_tech\">tech<\/span>\u201d!<\/p>\n\n\n\n<p class=\"eplus-DBlbvt\">I kind of find myself in here without having decided it before\u2026 There hasn\u2019t been a moment when I consciously decided to become a <span id=\"urn:enhancement-78d086ea\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span> manager. I just started doing it and only then, realised \u201coh, I\u2019m a <span id=\"urn:enhancement-766cfd3b\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span> manager!\u201d<\/p>\n\n\n\n<p class=\"eplus-K4IsKc\">A few years ago, I was a freelancer, doing <span id=\"urn:enhancement-adbe6ff\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/digital_data\" style=\"user-select: auto;\">digital<\/span> <span id=\"urn:enhancement-51280086\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/promotion_marketing\" style=\"user-select: auto;\">marketing<\/span> (so, not really a \u201ctech\u201d job!). I was working from <span id=\"urn:enhancement-a612fc68\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/home\" style=\"user-select: auto;\">home<\/span>, by myself, and had more and more urge to meet <span id=\"urn:enhancement-bd1f1446\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/people\" style=\"user-select: auto;\">people<\/span>. I got in touch with the WordPress <span id=\"urn:enhancement-e86ab5fc\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\" style=\"user-select: auto;\">community<\/span>, and the Italian in particular that were, at that time, small and trying to re-organise itself. In that context, I started to organise meet-ups and events. And I felt home with all those awesome people who were \u201cgiving back\u201d to the <a href=\"https:\/\/www.codemotion.com\/magazine\/dev-life\/how-to-find-cool-open-source-projects\/\" target=\"_blank\" aria-label=\"open-source project (opens in a new tab)\" rel=\"noreferrer noopener\" class=\"ek-link\">open-source project<\/a>. <\/p>\n\n\n\n<p class=\"eplus-W0yxSD\">The <span style=\"user-select: auto;\" id=\"urn:enhancement-640fc3a6\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/idea\">idea<\/span> of \u201cgive back\u201d really shaped my life since then. From the <span style=\"user-select: auto;\" id=\"urn:enhancement-8b99d931\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community,<\/span> I had so much: friends, motivation, skills\u2026 and I really felt the joy to give back to the <span style=\"user-select: auto;\" id=\"urn:enhancement-ab1db616\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span>, so that more <span style=\"user-select: auto;\" id=\"urn:enhancement-fe92bbd3\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/people\">people<\/span> could become part of it and get their-self friends, <span style=\"user-select: auto;\" id=\"urn:enhancement-340c087b\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/knowledge\">knowledge<\/span>, that sense of belonging that makes you feel strong, the passion that drives your job and your behaviour.<\/p>\n\n\n\n<p class=\"eplus-tfNYl4\">So after the first <span id=\"urn:enhancement-8ef54885\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/experience\">experiences<\/span> in organising <span id=\"urn:enhancement-8c67653b\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span> events, I discovered myself kind of natural at it. When I met GrUSP, they were looking for someone like me, passionate about <span id=\"urn:enhancement-911a0a77\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">communities<\/span> and event <span id=\"urn:enhancement-95aa7fae\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/organizing_management\">organising<\/span>, and with <span id=\"urn:enhancement-238b77de\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/skill\">skills<\/span> in <span id=\"urn:enhancement-fbd19acf\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/digital_data\">digital<\/span> <span id=\"urn:enhancement-91930641\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/promotion_marketing\">marketing<\/span>. And that\u2019s how I found myself GrUSP <span id=\"urn:enhancement-668a0f64\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span> manager \ud83d\ude42<\/p>\n\n\n\n<p class=\"eplus-X2yMGw\"><strong>What <span id=\"urn:enhancement-1b578c81\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/skill\">skills<\/span> and <span id=\"urn:enhancement-6f42fa75\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/experience\">experience<\/span> does a tech <span id=\"urn:enhancement-c78de7fa\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span> manager need? What is the secret to building <span id=\"urn:enhancement-e95d3b3d\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/interpersonal_relationship\">relationships<\/span> in a tech <span id=\"urn:enhancement-a4ed7a23\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">community<\/span>, and how do you maintain these <span id=\"urn:enhancement-302671fd\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/interpersonal_relationship\">relationships<\/span>?<\/strong><\/p>\n\n\n\n<p class=\"eplus-OumfKD\">It\u2019s not easy to say what is the most valuable thing I had got from the <span style=\"user-select: auto;\" id=\"urn:enhancement-2e045033\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/community\">communities<\/span> I\u2019m part of, but one is for sure the <span style=\"user-select: auto;\" id=\"urn:enhancement-18702a6b\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/idea\">idea<\/span> (and awareness) that great things happens (magic, happens!) when <span style=\"user-select: auto;\" id=\"urn:enhancement-a0f006d8\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/people\">people<\/span> gather and share their <span style=\"user-select: auto;\" id=\"urn:enhancement-f5c702d1\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/idea\">ideas<\/span>, <span style=\"user-select: auto;\" id=\"urn:enhancement-becec55e\" class=\"textannotation disambiguated wl-thing\" itemid=\"http:\/\/data.wordlift.io\/wl01770\/entity\/experience\">experiences<\/span>, without asking for anything in return.<\/p>\n\n\n\n<p class=\"eplus-QXhEoe\">And if these people come from different backgrounds and brings different ideas, this works even better!&nbsp;<br>I learned (and keep learning) so many skills, very useful on the job and in everyday life: like, just for example, the ability to really listen to the people.<\/p>\n\n\n\n<p class=\"eplus-TEsZDE\">Ah, there\u2019s no more thing such \u201cpersonal life\u201d when you\u2019re a community manager! I actually try to disappear from time to time, not checking mail or messages, and sharing very little about my private life on social media. It\u2019s not always easy but definitely worth it.&nbsp;<\/p>\n\n\n\n<p class=\"eplus-tzk3OJ\">I\u2019ve been organising tech meetups and events, and managing communities, since 4 years; but I feel I\u2019m still training to be a community manager. You never stop learn! There are so many skills you need. <\/p>\n\n\n\n<p class=\"eplus-hDmkwp\">The experience is key, for sure: it\u2019s important to have been to a lot of events, having look carefully at how they\u2019re managed. You need to keep your eyes wide open, and your hears too. I think it\u2019s most about be capable of seeing and listening, with patience and attention, and with empathy. <\/p>\n\n\n\n<p class=\"eplus-bw1pC2\">I don\u2019t know if there\u2019s a secret to building relationships, and maintain them, in particular in this field\u2026 but if there\u2019s one, to me is about giving, and share, more than you can, and always more than you take. To not being selfish, not to watch at your little space but always try to be open, welcoming, generous.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading eplus-TjMtAp\" id=\"h-the-success-of-a-tech-community\">The Success of a Tech Community<\/h2>\n\n\n\n<p class=\"eplus-eyDV32\"><strong>Please list some dos and don&#8217;ts for aspiring tech community managers. What distinguishes a good tech community from a bad one?<\/strong><\/p>\n\n\n\n<p class=\"eplus-lTFajs\">I think there\u2019s one thing an aspiring community manager should really, really do: participate! Take part at meet-ups, community events, so to talk with people and understand they needs, and see and \u201clive\u201d what other communities are doing. Look for inspiration, share ideas, always be driven by one objective: to learn. Be humble, supportive, open and empathetic.<\/p>\n\n\n\n<p class=\"eplus-irWuQ4\">And another very important thing to do: always be very careful about your words and how you communicate &#8211; and in particular when it comes to diversity and inclusivity issues. Look out for the stereotypes and bias you may fall into.&nbsp;<\/p>\n\n\n\n<p class=\"eplus-X3qqug\"><strong>What do you consider the best metrics for evaluating the success of a tech community?<\/strong><\/p>\n\n\n\n<p class=\"eplus-PCNqU7\">How do you evaluate the success of a community? It\u2019s quite simple to me: if even just one of the members got their life became better thanks to the community, it\u2019s successful. That\u2019s it. Makes people\u2019s life better, a little bit. Someone may find a new job, or a new significant project, or \u201cjust\u201d some new friends with whom share ideas and grow together.<\/p>\n\n\n\n<p class=\"eplus-XNd9vu\"><strong>Do you think tech communities can have a role in shaping a better tomorrow?<\/strong><\/p>\n\n\n\n<p class=\"eplus-Nei4rF\">I\u2019m sure tech communities can have a role in shaping a better tomorrow. People have a role in it, and what we do is care about the people and, in some way, abilitate them to be the best they can. So yes, communities (and tech ones in particular) are key to a better future.<\/p>\n\n\n\n<p class=\"eplus-bqVnVN\"><strong>What advice do you wish you had been given when you started your community?<\/strong><\/p>\n\n\n\n<p class=\"eplus-d3R98v\">What advice do you wish you had been given when you started your community? I wish I\u2019d known you can never go back to what you were before! I\u2019m joking, though. Because I feel I\u2019m a much better person today.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Giulia Tosato has a great experience in organising events and managing tech communities. She is also part of GrUSP, a community of web developers based in Italy. We interviewed her to learn more about her experience, and to share her knowledge with Codemotion Magazine readers. Before you keep on reading, let us suggest you read&#8230; <a class=\"more-link\" href=\"https:\/\/www.codemotion.com\/magazine\/community-management\/grusp-web-developers-community\/\">Read more<\/a><\/p>\n","protected":false},"author":84,"featured_media":6286,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":1,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","_uag_custom_page_level_css":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[5162],"tags":[65,6236],"collections":[],"class_list":{"0":"post-6283","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-community-management","8":"tag-php","9":"tag-web-developer","10":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - 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