{"id":7133,"date":"2020-08-05T09:51:39","date_gmt":"2020-08-05T07:51:39","guid":{"rendered":"https:\/\/www.codemotion.com\/magazine\/?p=7133"},"modified":"2022-01-05T20:05:27","modified_gmt":"2022-01-05T19:05:27","slug":"how-to-monitor-cloud-metrics-for-scaling","status":"publish","type":"post","link":"https:\/\/www.codemotion.com\/magazine\/devops\/cloud\/how-to-monitor-cloud-metrics-for-scaling\/","title":{"rendered":"How to Monitor Cloud Metrics For Scaling"},"content":{"rendered":"\t\t\t\t
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\n\t\t\t\t\t\t\tTable Of Contents\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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  1. Businesses need to both scale up and scale down in the cloud<\/a>
  2. The cloud means businesses can scale quickly<\/a>
  3. Monitoring cloud computing in order to scale\u00a0<\/a>
  4. A vendor-specific monitoring platform could help\u00a0<\/a>
  5. The ability to auto-scale is an attractive option but may not be right for you\u00a0<\/a>
  6. Which cloud metrics should you be tracking?<\/a><\/ol>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\n\n

    Over the last few years companies<\/span> have invested massively in cloud-based platforms and applications<\/span>. Companies<\/span> spent billions on cloud-computing<\/span> infrastructure<\/span> in 2019, while worldwide spend looks set to grow 17% this year.  <\/p>\n\n\n\n

    Software as a service<\/span> (SaaS<\/span>) is a big driver of this growth, due to the scalability<\/span> of this subscription-based<\/span> software<\/span> – it\u2019s forecast to grow to $116 billion this year.<\/p>\n\n\n\n

    \"public
    Worlwide public cloud service revenue forecast (billion of US dollars)<\/figcaption><\/figure><\/div>\n\n\n\n

    From business<\/span> phone systems like cloud PBX <\/a>to video conferencing<\/span> solutions, companies<\/span> have transformed their organisations. Employees are now able to connect to corporate systems<\/span> from any device<\/span> on the move. <\/p>\n\n\n\n

    Migrating to the cloud<\/span> has helped many companies<\/span> weather the recent crisis, too. If it wasn\u2019t for the huge investment in cloud<\/span>-based software<\/span>, the move to home working and managing a remote team<\/a> would have been far more difficult. <\/p>\n\n\n\n

    Businesses need to both scale up and scale down in the cloud<\/h2>\n\n\n\n

    The consequences of not having enough compute and storage can be disastrous. Both in terms of performance<\/span> and the fact that users<\/span> may be getting error messages<\/span> and being locked out of applications<\/span>. <\/p>\n\n\n\n

    For example, many ecommerce businesses<\/span> see massive surges in demand over the holiday periods – Black Friday being a prime example. During busy times like this, cloud<\/span> capacity could struggle – and your call centre software<\/a> could be put under pressure by frustrated customers<\/span>. <\/p>\n\n\n\n

    While not having enough capacity is detrimental, the flipside is that having unused cloud capacity – by overbuilding – is also costly. This occurs when companies<\/span> over-anticipate demand. <\/p>\n\n\n\n

    Businesses need to be able to both scale<\/span> up and down as demand dictates. Pre-cloud this was a costly, slow process<\/span>.<\/p>\n\n\n\n

    Traditional on-premise computing<\/span> placed significant limitations on processing<\/span> power and storage. Applications<\/span> had to be run on a physical server<\/span> at company premises, and scaling<\/span> up meant buying in new, costly server<\/span> hardware<\/span>. <\/p>\n\n\n\n

    Upgrading was often a slow and difficult process<\/span>. It could sometimes take months for equipment to arrive – and add to this the downtime spent by engineers having to unpack boxes and get the system<\/span> set up. <\/p>\n\n\n\n

    The cloud means businesses can scale quickly<\/h2>\n\n\n\n

    With cloud computing<\/a>, these limitations don\u2019t exist. Cloud<\/span> computing increases efficiency<\/span>, helps boost cash flow, and offers the flexibility to scale<\/span> up the cloud\u2019s capacity. That can be by drawing on either the organisation\u2019s or vendor\u2019s remote servers<\/span>. <\/p>\n\n\n\n

    Today, CTO<\/span>\u2019s<\/a> no longer need to act reactively – or have to guess how much power will be needed in future<\/span>, when they leverage the cloud<\/span>. They simply need to ask a vendor to upgrade their capacity (or ensure they are automatically alerted) when more power is required.<\/p>\n\n\n\n

    Monitoring cloud computing in order to scale <\/h2>\n\n\n\n

    When scaling<\/span> it\u2019s important to understand your current patterns of usage as well as your present utilisation rates. Then, you can make informed decisions regarding your scaling<\/span> flexibility and costs. Your aim is to manage scaling<\/span> correctly in order to ensure you have ample resources so you don\u2019t overprovision and blow the budget. <\/p>\n\n\n\n

    To keep up with, and to monitor, cloud-based applications<\/span> and dynamic infrastructure<\/span>, a monitoring<\/span> platform must be cutting-edge<\/span>. On-premises – and other old style – monitoring<\/span> solutions simply won\u2019t be able to cope with scale<\/span>. It\u2019s essential to look at your options – there are many comprehensive monitoring<\/span> solutions available to help you scale<\/span>. <\/p>\n\n\n\n

    A vendor-specific monitoring platform could help <\/h2>\n\n\n\n

    It\u2019s often arduous and costly to set up and scale<\/span> on-premise controllers. Such a system<\/span> will be faced with hugely increased loads that can be unpredictable to foresee. With thousands of servers<\/span> you need to see them all at the same time while being able to focus in on one as necessary. That\u2019s why many companies<\/span> use a vendor-specific, custom resource scaling<\/span> system to auto-scale<\/span>.<\/p>\n\n\n\n

    \"Architecture
    Architecture of the auto-scaling in a cloud<\/figcaption><\/figure><\/div>\n\n\n\n

    These software solutions enable you to scale<\/span> automatically in the cloud<\/span>. They react to a pre-configured alarm when certain thresholds are breached. That thereby increases or decreases the number of compute<\/span> instances required. <\/p>\n\n\n\n

    The ability to auto-scale is an attractive option but may not be right for you <\/h2>\n\n\n\n

    It\u2019s important that you work out the best strategy<\/span> for managing scaling<\/span> for your organisation. This will involve you understanding historical usage patterns, and whether a manual, scheduled, or automatic scaling<\/span> solution is the best fit. <\/p>\n\n\n\n

    In the rest of this post we\u2019ll look at how to select the appropriate monitoring tools to suit your business<\/span>, as well as the metrics<\/span> you should be tracking. Monitoring the usage of your cloud resources is a good way to track costs<\/span>. Then you can scale<\/span> back on resources that are unnecessary or don\u2019t fit with your company<\/span> objectives. <\/p>\n\n\n\n

    Which cloud metrics should you be tracking?<\/h2>\n\n\n\n

    There are a huge number of metrics<\/span> that you could be tracking – so many that they would overwhelm your organisation. So you need to pin down those that have the most importance to your business<\/span>. In general, though, there are a few that you definitely do need to track. These are:<\/p>\n\n\n\n

    1. Performance <\/strong><\/li>
    2. Costs <\/strong><\/li>
    3. Uptime<\/strong><\/li><\/ol>\n\n\n\n

      Let\u2019s look at these in more detail. <\/p>\n\n\n\n

      1 Performance<\/h3>\n\n\n\n

      Performance<\/span> can be multi-layered, and your aim is to identify where bottlenecks are occurring in all your applications<\/span>. Your cloud<\/span> vendor may provide you with an initially acceptable level of performance<\/span>, but as time goes on this may not be sufficient. Similarly, the performance<\/span> of the hardware<\/span> used to implement cloud<\/span> based solutions such as VoIP phones<\/a> may be initially sufficient, but is eventually superseded by newer technologies<\/span> within them.<\/p>\n\n\n\n

      In the past, traditional IT monitoring<\/span> focused on monitoring<\/span> servers<\/span> and infrastructure<\/span>. Now you\u2019re in the cloud<\/span>, you need a clear view of performance<\/span> in a cloud-based environment. There are numerous cloud server<\/span> monitoring<\/span> services you can use to check performance<\/span>. Some cover everything, while others monitor specific performance<\/span>-related aspects of your workload<\/span>. <\/p>\n\n\n\n

      Many cloud providers provide monitoring<\/span> solutions as an \u2018add on\u2019.<\/p>\n\n\n\n

      A best practice<\/span> when you\u2019re working in a unified communications environment <\/a>is to monitor performance<\/span> by having all the metrics<\/span> visible in one location. If you don\u2019t, you\u2019ll be constantly cutting and pasting information in order to match your metrics<\/span>. It\u2019s also a good idea to automate monitoring tools so they give reliable reports.<\/p>\n\n\n\n

      So: which performance<\/span> metrics<\/span> should you be measuring?<\/p>\n\n\n\n

      Query events<\/h4>\n\n\n\n
      \"\"<\/figure><\/div>\n\n\n\n

      These are some specific performance<\/span> metrics<\/span> you should be measuring. For example it\u2019s important to identify instances of slow queries, or the number of calls to a specific query. Another metric<\/span> to look at is the average time it takes for the specific query to be executed. You\u2019ll also want to take note of the URLs<\/span> in the web app that are using the query. <\/p>\n\n\n\n

      When a customer<\/span> buys something online, this generates a number of HTTP<\/span> requests. In order to carry out end-to-end<\/span> cloud<\/span> monitoring you\u2019ll need to see the exact number of requests a customer<\/span> makes throughout the purchase. <\/p>\n\n\n\n

      That means the individual product pages, the add to cart actions, cart views, billing and shipping requests – as well as the final \u2018submit order\u2019 request. <\/p>\n\n\n\n

      Monitoring these kinds of queries is important in cloud-based systems since requests go through numerous dynamic components: <\/p>\n\n\n\n

      Browser to mobile to CDN<\/span> –  to a load balancer – to reaching an application – and completing a transaction. <\/p>\n\n\n\n

      Being able to identify problems, and understand the relationships between cloud components is essential. You should be monitoring the exact response time for each component of a transaction, not just the aggregated metrics. <\/p>\n\n\n\n

      This will help you when a customer contacts you to ask why they got an error message at checkout. That\u2019s because you will be able to find that set of transactions and identify what caused the error. Having this information at hand will not only boost customer service<\/a> but enable you to fix the problem so it doesn\u2019t happen again. <\/p>\n\n\n\n

      The connections between your sites, apps and infrastructure<\/h4>\n\n\n\n

      In the cloud, it\u2019s no longer a matter of one app talking to a database server. Problems can crop up between a mass of complex connections that have a ton of components. 
      These include load balancers, apps,       microservices<\/span><\/a>, architectures, queues, and much more. So, your transaction traces need to put everything together.<\/p>\n\n\n\n

      \"\"<\/figure><\/div>\n\n\n\n

      You\u2019re probably using lots of services from different providers. You\u2019ll want to understand the health of them without having to build your own integrations. This is also where a customised monitoring solution can help. It will give you the ability to monitor a variety of cloud provider integrations, saving you the trouble of installing different plugins for each cloud service provider. <\/p>\n\n\n\n

      2 Costs<\/h3>\n\n\n\n

      While cloud technology brings with it many cost-saving practices, you still need to keep an eye on how you\u2019re spending money on cloud resources. How much you\u2019re spending will depend on the agreements you have in place with your vendors – along with the functionality you\u2019ve stated in your agreement.<\/p>\n\n\n\n

      Monitoring and controlling costs in the cloud is very important as you scale your business. As the number of apps and environments running increases, it\u2019s essential to have granular transparency of what\u2019s incurring costs. <\/p>\n\n\n\n

      You will want to know how each piece of software is impacting your business, and keep an eye on the ongoing costs of subscription-based features. They may be anything from a power dialer feature of contact centre software to a virtual storage system. <\/p>\n\n\n\n

      Budgets and alerts features are a useful part of your cloud monitoring kit. They allow you to set target spend and receive alerts if you\u2019re going off track. Cloud providers offer multiple web services which may incur extra costs when you scale the components that use them. Make sure you know whether you\u2019ll need some of these as you scale. <\/p>\n\n\n\n

      3 Uptime<\/h3>\n\n\n\n

      A big challenge for apps is obtaining optimal availability at all times. This is especially true In the dynamic world of retail. If your warehouse management <\/a>system isn\u2019t working optimally, for instance, it can impact delivery times and your bottom line. This demands a knowledge of usage patterns. Uptime monitoring is crucial in averting issues and reducing downtime. <\/p>\n\n\n\n

      You\u2019ll need to know immediately should any aspect of your architecture be failing. So you will need a tool that gives you detailed information on this aspect – as well as help you understand how frequent the failures are. <\/p>\n\n\n\n

      Uptime monitoring measures the uptime and responsiveness of your applications. Some uptime monitoring tools check your application every minute to check it\u2019s online and serving pages. <\/p>\n\n\n\n

      Logging rates is another metric to help you monitor how much uptime you are experiencing. Measure them for a period of time and you may see a sudden disappearance of data. This will tell you there\u2019s been a system outage. If you subtract that period, you can discover the application\u2019s uptime. <\/p>\n\n\n\n

      Having the right metrics will help you make informed decisions about your cloud architecture. <\/p>\n\n\n\n

      When you\u2019re scaling in the cloud (whether up or down) you need to be able to track and manage metrics around performance – this will help you eliminate waste by optimising usage. <\/p>\n\n\n\n

      Gone are the days of creating endless manual spreadsheets to keep up to date with how well your website\u2019s pages are performing. Now you can make use of comprehensive monitoring tools that let you view all metrics via a dashboard and get real-time info as and when you need it. <\/p>\n\n\n\n

      There are a variety of tools to help you monitor and measure your cloud-based operations, whether you run a private, public, or hybrid cloud structure. <\/p>\n\n\n\n

      From database monitoring to measuring app performance and operations, once you know how your cloud servers are running in real-time, you can resolve issues and scale appropriately. <\/p>\n\n\n\n

      You might be looking to expand extra operations to the cloud. For example, by installing a VoIP phone system<\/a>. In that case, you should be tracking the costs of adding new telephone lines vs the costs implementing a network where there are fewer hardware requirements. <\/p>\n\n\n\n

      The cloud is often invaluable when it does come to adding new business operations or systems. For example, by introducing order management software<\/a> you can optimise fulfilment and react to changing conditions in real time. <\/p>\n\n\n\n

      A cloud monitoring system needs to be constantly on – whether during periods of outage or of high load. It has to collect data so you\u2019re on top of what\u2019s going on. It\u2019s one of the most important systems of all to your organisation. You can obtain real-time data and don\u2019t have to worry about scaling as your biggest day of the year approaches.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"

      Over the last few years companies have invested massively in cloud-based platforms and applications. Companies spent billions on cloud-computing infrastructure in 2019, while worldwide spend looks set to grow 17% this year.   Software as a service (SaaS) is a big driver of this growth, due to the scalability of this subscription-based software – it\u2019s forecast… Read more<\/a><\/p>\n","protected":false},"author":67,"featured_media":7134,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","_uag_custom_page_level_css":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[5244],"tags":[7102],"collections":[],"class_list":{"0":"post-7133","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-cloud","8":"tag-scalability","9":"entry"},"yoast_head":"\nHow to Monitor Cloud Metrics For Scaling - 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