At its core, synthetic monitoring is the practice of using an automated script to emulate the role of a customer or user. Think of it this way. Imagine you run a small online call center. You want to find the best headset for conference … Read more
Analytics
6 Mind-Bending Trends in Data Science for 2022
Do you remember all those headlines declaring “Data Scientist” as the hottest job of the century? Well, that was a decade ago. So, what has happened since then? Google is running a professional certificate course in data analytics to bridge the … Read more
Best Community Management Metrics to Measure Success
Table Of ContentsThe role of community managersDeciding the right community management metricsGetting the right support for your communityFrequently asked questions about community management KPIsThe successful developer community management … Read more